12 Step Cleaning Process

  • Step 1: Pre-Inspection
    Our technician will do a walk through inspection with you to identify soiling conditions, carpet construction, customer concerns, and potential permanent stains.

  • Step 2: Commercial Pre-vacuum
    Your carpet will be thoroughly vacuumed with a commercial vacuum cleaner to remove dry soil. Removing dry soil is one of the most important steps in carpet cleaning.

  • Step 3: Furniture Moving
    Sofas, chairs and tables will be carefully moved. Larger pieces, such as beds and dressers, are left in place under our regular pricing structure. The furniture will be protected with disposable blocks and tabs.

  • Step 4: Pre-spot
    Certain spots are pre-treated.

  • Step 5: Pre-Spray and Pre-Groom
    Your carpet will be pre-conditioned with the appropriate product in order to suspend the soil for more effective soil and spot removal. Our pre-conditioner is a Carpet and Rug Institute tested and approved environmentally friendly product. Your carpet will be pre-groomed with a carpet groomer or a pile lifting machine, where necessary (depending on soil level), to further loosen traffic area soil.

  • Step 6: Extract and Rinse
    Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet. This step sanitizes and deodorizes your carpet. At Spot Lifters Carpet Cleaning,  we go the extra step with a double extraction to help improve your air quality and expedite your carpet drying.

  • Step 7: Neutralizer
    Every carpet that we clean is pH balanced so there is no sticky residue left behind. This treatment is applied as a rinse through the machine or is applied after rinsing, depending on soil conditions.

  • Step 8: Post Spot Treatment
    If any spots are not removed during the cleaning process, specialty spotting techniques are employed – we have written procedures for every situation. Note: Potential permanent stains, as identified by the technician may not be removed.

  • Step 9: Fabric Protection – Optional
    Applying fabric protection will help guard your carpet from both dry and liquid soil. To keep your carpet looking as new as possible, we recommend applying fabric protection after each professional cleaning.

  • Step 10: Speed Dry
    High velocity fans are placed on the carpet to speed dry the carpet.

  • Step 11: Post Grooming
    The carpet pile is set in one direction (using a carpet rake) to aid the aesthetics and the drying process.

  • Step 12: Post Cleaning Inspection
    Our technician will walk through your home with you to point out the cleaning results and to make sure that you are completely satisfied with the job.